Privacy Policy

Patrícia Maranhão values and respects your privacy. This policy was developed to present, with total transparency and security, how we collect, use, and protect your personal information during your browsing and shopping experience on our website.

1. DATA WE COLLECT

To ensure excellent service and secure delivery of your items, we collect essential information such as: full name, email, phone number, delivery address, and payment details (the latter processed in a 100% encrypted environment via Shopify Payments and Pagar.me). In addition, we record browsing data and site behavior to improve usability.

2. HOW WE USE YOUR INFORMATION

The collected data is strictly intended to process and invoice your orders, send logistical updates on the transit of your delivery, and provide customer support. With your prior consent, we also use your email to send marketing communications, such as invitations to new collection launches and exclusive atelier news.

3. DATA SHARING

The exclusivity of our brand also extends to your data: Patrícia Maranhão does not sell, rent, or commercialize your personal information under any circumstances. Sharing occurs exclusively with essential and operational partners (such as carriers, postal services, and payment processors) strictly necessary for the completion and delivery of your order.

4. USE OF COOKIES

Our website uses functional, analytical, and marketing cookies to remember your preferences, understand how you interact with our showcase, and offer a smoother browsing experience. You have full autonomy to manage, accept, or decline these preferences directly through the consent banner displayed when accessing the store.

5. YOUR RIGHTS (LGPD)

In full compliance with the General Data Protection Law (Law No. 13.709/2018), you have absolute control over your information. We assure you the right to request, at any time, the access, correction, portability, or permanent deletion of your personal data from our database.

6. SECURITY AND PROTECTION

The security of your browsing is one of our priorities. We adopt strict technical measures and security protocols (SSL) to protect your data against unauthorized access, loss, leaks, or alterations.

To exercise your consumer rights or clarify any questions about this policy, our team is available via the exclusive email: comercial@patriciamaranhao.com.br.